Effective Date: July 5, 2026
Privacy Policy for Design Dynasty 313 DBA Designs by Diam
Design Dynasty 313 DBA Designs by Diam ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, request a quote, communicate with us, or otherwise use our services.
By using our website or purchasing our products or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or place an order, we may collect:
Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party payment processors)
Event details (date, venue, theme, colors, personalization requests)
Design Materials
For custom orders, we may collect:
Photographs
Logos
Artwork
Names
Dates
Messages
Other materials you voluntarily provide
You represent that you have permission to use and submit any photos, logos, or other content provided to us.
Automatically Collected Information
When visiting our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on our website
Referring websites
This information helps improve our website and customer experience.
How We Use Your Information
We use your information to:
Process orders
Provide customer support
Create personalized products
Deliver products and services
Send invoices and order updates
Respond to inquiries
Improve our website and services
Prevent fraud
Maintain business records
Comply with legal obligations
With your permission, we may also send promotional emails, special offers, and updates. You may unsubscribe at any time.
Payment Information
Payments are processed through secure third-party payment providers.
We do not store your complete credit card information on our servers.
Sharing Your Information
We do not sell your personal information.
We may share information only with trusted third parties necessary to operate our business, including:
Payment processors
Shipping carriers
Printing and production partners
Website hosting providers
Email marketing providers
Business software providers
These providers receive only the information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Remember customer preferences
Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Custom Photos and Designs
Because our business creates personalized products:
You retain ownership of photographs and materials you provide.
You grant Design Dynasty 313 DBA Designs by Diam permission to use those materials solely for fulfilling your order.
Unless you request otherwise in writing before production begins, we may photograph completed products for our portfolio, website, and social media.
If you prefer that your custom items remain private, please notify us before production.
Children's Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your Rights
Depending on where you live, you may have the right to:
Request access to your information
Correct inaccurate information
Request deletion of your personal information
Opt out of promotional communications
Request information about how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website or social media pages may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Data Retention
We retain customer information only as long as reasonably necessary to:
Complete orders
Provide customer service
Maintain tax and accounting records
Comply with legal obligations
Resolve disputes
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes become effective immediately upon posting the revised policy on our website.
The Effective Date at the top of this policy will indicate the latest revision.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Design Dynasty 313 DBA Designs by Diam
Email: [email protected]
Phone: 313-351-8330
Website: designsbydiam